Quiet and conduct
Parties, after-parties, shouting, loud music and disruptive behaviour are not permitted. You are staying in a private residential setting: discretion and respect for the quiet are part of the Follaky experience.
Follaky allows you to stay within a private, residential and stately setting in the heart of Chiaia. Entering it also means respecting its quiet, its people and its spaces. The rules below are not intended to make the stay rigid: they protect what makes this place special for those who live here and for those we welcome.
At a glance
Parties, after-parties, shouting, loud music and disruptive behaviour are not permitted. You are staying in a private residential setting: discretion and respect for the quiet are part of the Follaky experience.
We do not impose a dress code, but in the building, courtyards and park we ask for clothing appropriate to a stately residential setting: no bare chests, swimwear or beachwear.
The park and the building are not tourist areas open to the public. Move through them discreetly and respect residents, porters, staff and other guests. Empty glass bottles must not be thrown away: leave them with the breakfast items or hand them to the building porter so they can be returned to the water supplier. Plastic bottles may be disposed of normally. For other waste, use the designated bins on floor -1 of the building; if they are full, ask the porter where the rubbish should be taken.
“Being a guest in a private place means being able to experience it, but also helping to preserve it.”
The shared corridor is monitored by signposted security systems, protecting both guests and hosts.
Follaky welcomes guests aged 14 and over only. Guests under 18 must stay with at least one responsible adult, and we do not accept unaccompanied minors. We are also unable to accommodate pets.
We do not enter the suites during your stay without need, consent or an arrangement with you, save for emergencies or reasons of safety. Some technical matters, such as the electrical system, can be handled remotely.
Smoking is not allowed in any indoor space, including cigarettes, IQOS, e-cigarettes and heated-tobacco devices. Smells, residue or damage may lead to cleaning, sanitising or restoration costs.
Each suite has its own keys and card. Do not swap them between the suites and do not leave them in the power slot when you go out. When the suite is empty, lights and air conditioning must be switched off.
Use it only while you are in the suite, with windows and doors closed. Do not leave it running in an empty suite or with the windows open.
Treat walls, furnishings, textiles and amenities as you would in a home you care about. Please avoid resting suitcases or hard objects against the pale walls. Damage, significant stains or missing items may result in restoration costs.
You are responsible for closing the doors properly as you enter or leave, and the keys should be kept safe. In case of loss, damage or any problem with access, please tell us at once.
After breakfast, containers, lids and the items indicated must be put back on the table in the shared corridor, following the instructions you have received. This allows us to prepare the next day’s breakfast properly.
Please tell us, by the day before at the latest, an arrival window of about 30 minutes, so that we can organise ourselves to welcome you in person.
The window assigned will be 15:00–16:00. If you do not arrive and we receive no updates, the booking may be treated as a no-show under the applicable conditions.
Early check-in and late check-in must be requested and confirmed in advance. Late check-in after 20:00, where available, costs 20 €.
Leave the keys in the place indicated and close the doors properly. Late check-out is available on request only, subject to confirmation and availability.
Check-out on Sunday: use Vico Monteroduni 16. Do not use the Via Chiaia exit when the gates are unattended.
Mon–Fri 08:00–13:15 Saturday 08:00–11:30 Sunday closed
They must be requested well in advance, approved by the property and, when they carry a cost, paid before use. A request is confirmed only after our explicit approval and, where applicable, payment.
It is not automatic: it must be requested and confirmed in advance, and is available only when the porter is present. Luggage should be left closed, tidy and placed only where indicated.
For any need, doubt or problem please contact the Host or the Co-host by message. We are always happy to help and to give advice, itineraries and directions.
Thank you for helping us preserve the quiet, safety and character of Follaky. It is also thanks to this mutual respect that we can continue to open a door for travellers onto a place that is normally private.